Send (Revised Edition)
Knopf Doubleday Publishing Group, Sep 2, 2008 - Business & Economics - 169 pages
Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the “emotional email,” and for navigating all of today’s hot-button issues. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. Send is now more than ever the essential book about email for businesspeople and professionals everywhere.
From the Trade Paperback edition.
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Review: SendUser Review - Andrew Shaffer - Goodreads
this book does not include tips on sorting, prioritizing, or archiving your email, so I don't know if it really is the "essential" guide to email that it's subtitle claims. This is an etiquette book, plain and simple. Read full review
Review: SendUser Review - Lydia Husser - Goodreads
Send is full of amusing examples of things can unintentionally change the meaning of your email, like: - Using a formal salutation vs. a friendly one. - Whether you mirror the tone of the email you ... Read full review