Send (Revised Edition)
Knopf Doubleday Publishing Group, Sep 2, 2008 - Business & Economics - 288 pages
Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the “emotional email,” and for navigating all of today’s hot-button issues. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. Send is now more than ever the essential book about email for businesspeople and professionals everywhere.
From the Trade Paperback edition.
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LibraryThing ReviewUser Review - kristenn - LibraryThing
One of those advice books where I didn't really learn anything new, but sometimes those are the best kind. They act, instead, as reassurance. Very succinct and practical, with plenty of vivid examples. Read full review
LibraryThing ReviewUser Review - dflanag - LibraryThing
Subtitled as “The Essential Guide to Email for Office and Home”, Send is an authoritative, slim volume designed to address some of the tricky issues that make email a powerful but potentially ... Read full review