Charging for Computer-based Reference Services: Proceedings of a Program Organized by the Machine-Assisted Reference Section (MARS) of the Reference and Adult Services Division at the American Library Association Conference, Detroit, June 19, 1977 |
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Abstracts academic libraries actually answer argument asked bases basic become Berkeley bibliography budget California charge Chicago completely computer search concerned consider continuum databases dealing decided decisions direct costs discussion don't duplicates effect example expensive fact free access free service freedom give going hard copy Horn included industry interest involved issue justified kind librarians Library Journal look materials McMullen meeting mention month never offer on-line services overhead particular patrons perhaps person possible practices problem protection public library question reasons reference service rental collections resource Response staff started suggest sure survey talk terminal things tion turned University usage user charges users vendors views volume York