Fad Surfing In The Boardroom: Managing In The Age Of Instant Answers
Welcome to the fad-surfing age, complete with a seemingly endless supply of programs and mantras for accomplishing "breakthroughs" in performance and achieving "world-class" results. To reivew just a few of the options: you can, if you wish, flatten your pyramid, become a horizontal organization, and eliminate hierarchy from your company. You can empower your people, open your environment, and transform your culture. You can listen to your customers, create a customer-focused organization, and commit to total customer satisfaction. You can do the "vision thing, " write a mission statement, and put together a strategic plan. You can improve continuously, shift your paradigms, and become a learning organization. You can devote yourself and your company to total quality management. Or you can reengineer your corporation, with the intent, in the words of the original reengineers, of creating a "business revolution."
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The glossary may be the best of all.
I have a soft spot in my heart for books that don’t take the world of business too seriously, and this book qualifies. Brilliantly and absurdly written, you will see yourself and the silly moments of business on every page.
Setting the Overall Direction
Getting to Content
LIFE IN THE UPSIDEDOWN PYRAMID
OPEN ENVIRONMENTS AND OTHER ORGANIZAHONAL
THE EMPOWERMENT CONUNDRUM
JUDGMENT EMPOWERMENT AND THE PARABLE OF
Moving from Customers to Strategy
Why the Real Question
MORE INSTANT ANSWERS
How to Cost Cut Your
A Look at the Courage
THE EXPANDED FAD SURFERS DICTIONARY OF BUSINESS BASICS
Determining What the Customers Really Want
CUSTOMER FOCUS AND OTHER PRODUCT DEVELOP