A passion for excellence: the leadership difference

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Random House, 1985 - Business & Economics - 437 pages
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What are the basics of managerial success? Two of the most important are pride in one's organization and enthusiasm for its works. A quick check of the twenty-five leading textbooks on management finds neither in any index. Nor does one find much about such concepts as 'naive customer listening,' customer perception of service/quality, employee commitment and ownership, internal corporate entrepreneurship (sometimes called intrapreneurship), championing of innovation, trust, vision or 'leadership.' That last, the concept of leadership, is crucial to the revolution now under way - so crucial that we believe the words 'managing' and 'management' should be discarded. 'Management' with its attendant images - cop, referee, devil's advocate, dispassionate analyst, naysayer, pronouncer - connotes controlling and arranging and demeaning and reducing.

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About the author (1985)

Author, provocateur, and business visionary Tom Peters is recognized around the globe as one of the most influential and revolutionary management gurus of the last century. The author of more than 10 best-selling books on innovative business practices, including the groundbreaking In Search of Excellence, Peters gives more than 100 major seminars each year and seves as the chairman of Tom Peters Company.

Nancy is coauthor, with Tom Peters, of the bestseller A PASSION FOR EXCELLENCE. She is a leading authority on building swift and lasting organizations to succeed. Nancy has written extensively for many magazines and journals and today is a contributing editor for INC. magazine.