Instruction to Deliver: Tony Blair, Public Services and the Challenge of Achieving Targets
In Tony Blair's first term, 1997-2001, much was promised in reform of social services, but relatively little was achieved - except perhaps in Education, where Michael Barber was head of the Standards and Effectiveness Unit. For 2001-5, the commitment was to real change in domestic policy, and Sir Michael Barber was appointed head of the Prime Minister's Delivery Unit (PMDU), to concentrate on specific targets, initially 17, such as casualty waiting time, school tests, league tables, street crime, transport etc. Much was achieved, despite great tension, pressures, chaos and challenges, as a new working philosophy was created to combine otherwise 'warring parties' - the PM, the Chancellor, the Cabinet, the PM'S special team, and senior civil servants. Michael Barber reveals a fascinating insider and personal account of how the PMDU achieved so much, and provides a revealing picture of the major players, especially Tony Blair and Gordon Brown
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achieved agenda Alan Milburn Andrew Adonis areas argued asked assessment became Cabinet ministers Cabinet Office Cabinet Secretary cent challenge civil servants civil service colleagues David Blunkett David Miliband debate deliver deliverology delivery chain delivery reports Delivery Unit Department for Education departmental effective election ensure Estelle Morris example fact five-year strategies focus frontline funding Gordon Brown Gus Macdonald Gus O'Donnell Health Home Office huge impact implementation improved issues Jeremy Heywood judgements knew Labour league table Lesson literacy and numeracy London major meeting months operotors organisations parliament performance permanent secretaries PMDU political Prime Minister Prime Minister's problem programme progress PSA targets question radical relationships relevant responsible routine spending review stocktake street crime success teachers term thought Tony Blair trajectory Treasury Unit's waiting wanted week Whitehall YES YES YES