Reviews

Review: 12: The Elements of Great Managing

Editorial Review - Bookreporter.com - Marge Fletcher

This primer on management and employee satisfaction at work boils down the basics to 12 elements. A sequel to FIRST, BREAK ALL THE RULES, 12: THE ELEMENTS OF GREAT MANAGING looks at the effect of employee engagement on the way a business operates and its customer service. "The evidence is clear that the creation and maintenance of high employee engagement as one of the few determinants of ... Read full review

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