books.google.com - L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. Now, this indispensable source has been newly revised with updated research and timely case studies....https://books.google.com/books/about/Leader_Effectiveness_Training_L_E_T_Revi.html?id=uBbxH7nRaH8C&utm_source=gb-gplus-shareLeader Effectiveness Training: L.E.T. (Revised)
I would like to download my book which is purchased, which I am unable to download. I would like to read it and copy the materials for reference. i bought the book and why cant i download or copy the text to word?