Process consultation: its role in organization development |
Contents
Diagnosis | 1 |
An Overview | 10 |
Group Norms and Group Growth | 59 |
Copyright | |
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accepted action agenda agreed alternatives analysis areas asked assumptions become behavior boss Boyd group chairman client system climate concern consultant can help contact client cycle data-gathering decided decision decision-making define developed diagnosis discussion effective effort Emotional contagion evaluation example expect experience exploratory meeting feedback feelings felt formal functions gather data give goals group action group members group process group theory help the group human processes ideas identify implement important individual initial intergroup intervention interview issues Johari Window kind KINESICS leadership listen manager method norms observations occur operating organizational processes pattern person Pete planning president problem problem-solving procedure process consultant production proposal psychological contract questions relations relationship relevant response Richard Beckhard Robert Blake role situation skill solution solve someone stage structure style subordinates suggest T-groups talk task tend theory things understand various wanted