Management Information Systems: Organization and Technology in the Networked Enterprise
It's not business as usual anymore ... that's why you need this seventh edition. Businesses can no longer survive without becoming digital. The Laudon's is the world's top-selling MIS text. Here you'll find opportunities to build the skills and acquire the knowledge you'll need to use information systems successfully. You'll find, along with MIS foundation concepts, up-to-the-minute coverage of digital firms, e-commerce, the wireless web, enterprise systems, customer relationship management, and many more. Includes free office XP training CD and interactive text on CD. Selected as a suggested resource for CAQ "RM" Information Technology Systems exam preparation.
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analysis application software applications automation bank benefits business processes chapter Citibank communications computer system coordination corporate costs create customers data warehouse database decision described desktop disk documents e-mail electronic commerce employees enterprise resource planning environment expert system extranet Figure firm functions global graphical user interface graphics groupware hardware implementation industrial networks information systems information technology infrastructure input integrated Interactive interface internal Internet intranet inventory investment knowledge language mainframe major mation ment million on-line operating system organizational package percent planning primary storage problems programs purchase reengineering server specific standards storage stored strategy structure suppliers systems development systems lifecycle technical telecommunications tems tion transaction UNIX users Window on Management Window on Organizations Window on Technology Windows NT