Handbook of Research on Global Hospitality and Tourism Management

Camillo, Angelo A.

IGI Global, Aug 17, 2015 - Business & Economics - 622 pages

The tourism industry is a multi-billion dollar enterprise, with more people from all cultures and nationalities choosing to spend their leisure time traveling and visiting new locations. To exploit this burgeoning market, tourism agencies must carefully consider the desires and goals of travelers from around the world.

The Handbook of Research on Global Hospitality and Tourism Management contributes to the body of knowledge on travel and tourism by presenting a global view of the hospitality industry, including theoretical research into industry trends as well as case studies from around the world. This handbook provides travel agents, owner-operators, and students and researchers in the hospitality industry with the latest research, findings, and developments in the field.

Within this handbook of cutting-edge research, readers will find chapters and cases on topics such as travel and tourism in a global economy; local, glocal, and international hospitality; challenges in environmental management; cultural cuisine; and destination management, among others.

Contents

• An Analysis of the Characteristics and Dynamic Development of an Emergent Sustainable Hotel Business Model in Italy: 1
• ISO14001: 13
• An Investigation on Cultural Cuisine of Mainland China: 23
• Advancing the Global Perspective of Tourism by Examining Core and Peripheral Destinations: 37
• The Role of Destination Management Organizations in Exploiting Global Opportunities of Tourism Destinations: 54
• The Influence of National Culture and Organizational Culture on the Success of an Expatriate Overseas Assignment: 79
• The Impact of Exchange Rate on Tourism Industry: 107
• Local Resources to Compete in the Global Business: 119
• Role of Social Media in Tourism: 142
• Organizational Citizenship Behavior: 163
• Marketing Global Luxury Spa and Wellness Trends Experiences and Challenges: 185
• The Influence of National Culture on Customer Service Experience: 203
• Tourism Development in Least Developed Countries: 229
• Diversity in Hotel Industry: 256
• The Impact of Food Trends on Menu Innovation: 266
• Risk Management Strategies and Management Implication of Cultural Difference for a P2P Virtual Enterprise: 292
• Lesotho a Tourism Destination: 312
• How Do PreAlliance Motives and Strategies Affect PostAlliance Performance in the Airline Industry?: 332
• An Analysis of Hospitality and Tourism Research: 359
• Privileges and Problems of Female Sex Tourism: 382
• Global Perspective in Tourism Development: 406
• The Impact of Integrated Marketing Communications on Hotel Brand Equity: 440
• Expatriate Selection and Retention: 468
• Best Experience Practices in Medical Tourism: 493
• Explaining Consumer Behavior in the Hospitality Industry: 501
• Staff Turnover at the Crossboarder Hotel Company: 520
• Compilation of References: 532
• About the Contributors: 606
• Index: 618
• Optional Back Ad: 622

About the author

Angelo A. Camillo, PhD, is Associate Professor of Strategic Management at Woodbury University in Burbank California, USA. He has over 35 years of international hospitality industry management experience and has worked and lived in ten countries and four continents. He holds a degree from Heidelberg Hotel Management School Germany, a MBA from San Francisco State University, and a PhD from Oklahoma State University. He teaches courses in Strategic Management, Global Enterprise Management, Business Ethics, Organizational Behavior, and special topics in Hospitality Entrepreneurship and Business Development. He is also hospitality business consultant to major international corporations. [Editor]

Bibliographic information

• Title: Handbook of Research on Global Hospitality and Tourism Management; Advances in Hospitality, Tourism, and the Services Industry (2475-6547)
• Editor: Camillo, Angelo A.
• Edition: reprint
• Publisher: IGI Global, 2015
• ISBN: 1466686073, 9781466686076
• Length: 622 pages
• Subjects: Business & Economics / Industries / Hospitality, Travel & Tourism; Business & Economics / International / General; Business & Economics / Management