Computing and Change on Campus

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Cambridge University Press, Sep 25, 1987 - Computers - 255 pages
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What do computers mean for organizations and for the people in them? Computing and Change on Campus constitutes a fascinating study of the advantages and costs of massive experimentation with new technology. It chronicles the computerization of Carnegie Mellon University, now perhaps the most computer-intensive university in the world. Drawing on the results of an extensive and systematic research program, Sara Kiesler, Lee Sproull, and their colleagues describe how available resources, behavior, and attitudes to computing evolved campus-wide over the period from 1981 to 1985. They examine the impact of computerization on faculty, staff, administrators, and students, and find that the new technology has social consequences - changes in patterns of attention, social contact, norms, and social structure. The authors' conclusions transcend particular computer systems and will be of interest to all educators, managers, and social scientists who care about the social implications of technological change.
 

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Contents

Thinking About the Social Process
1
Old Colleges New Technology James G March
16
The Social Process of Technological Change in Organizations
28
Resources Behavior
41
Electronic Observations of Computer User Behavior
81
Faculty and Student Observations of Their Computing Behavior
90
Whats News About Computing? Suzanne Penn Weisband
101
Workers and Managers
111
Instrumental and Symbolic Aspects of an Executive
150
Students and the Social Environment of Computing
171
How Computing Attitudes Change During the Freshman Year
195
Learning to Like Computing Lee Sproull and Tony ODea
212
General and Practical Implications Sara Kiesler
225
References
237
Author Index
247
Copyright

Some Effects on Work
131

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About the author (1987)

Lee Sproull holds the Leonard N. Stern School Professorship of Business at the Stern School, New York University, and is currently Vice-Dean of the Faculty.

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