Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-Centered Care

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Jones & Bartlett Publishers, May 2, 2008 - Medical - 614 pages
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As a contribution to the emerging healthcare quality movement, Patient Advocacy for Healthcare Quality: Strategies for Achieving Patient-Centered Care is distinct from any others of its kind in its focus on the consumer's perspective and in its emphasis on how advocacy can influence change at multiple social levels. This introductory volume synthesizes patient advocacy from a multi-level approach and is an ideal text for graduate and professional students in schools of public health, nursing and social work.Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
 

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Contents

UNDERSTANDING WHAT PATIENTS ARE DOING NOW AND WHAT PROVIDERS CAN DO TO SUPPORT THEM
59
IMPROVING PROVIDERS ABILITY TO COMMUNICATE AND CREATE RELATIONSHIPS
151
TRANSFORMING HOSPITAL AND MEDICAL SCHOOL CULTURE TO SUPPORT PATIENT AND FAMILYCENTERED CARE
261
MAKING CONSUMERS VOICE HEARD IN POLICY AND LAW
359
ADVANCING EDUCATION AND PROFESSIONAL ROLES IN ADVOCACY
479
CONCLUSION
567
Index
603
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Johns Hopkins Bloomberg School of Public Health

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