The Helping Relationship: Process and Skills
This is a text for teaching basic generic helping skills, their processes and philosophy. The book is applicable to students who will be helpers in professional settings of educational counselling, social work, nursing, medicine, law enforcement, business and education. The main theme is that the aim of helping others is to promote self-help, self-confidence, and empowerment, and to enable people to solve their own problems.
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Characteristics of Helpers
The Helping Process
Helping Skills for Understanding
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action American Counseling Association approach awareness basic become behavior change Brammer chapter clarify comfort communication contract coping skills counseling counselors countertransference crises crisis cultural dependency described desensitization develop discussion emotional empathy emphasize ethical example expectations experience explore express facilitate feedback focus focusing give goals grief groups growth guidelines helpee behavior helpee needs helpee's helpees feel helper and helpee helping function helping process helping relationship helping skills human ideas important interpreting interview involved issues learning listening means Meichenbaum messages methods nonverbal one's outcomes Pacific Grove peer helpers perceived person planning problem-solving problems professional helpers psychological psychotherapy questions reactions reflecting reinforcement rela relaxation responsibility reward rience School Counselor self-actualization self-help situations skill clusters social solving specific stages statements steps stress Suggestions summary Systematic desensitization talk tions tionship trust unconditional positive regard understanding usually values verbal