Total Quality: Management, Organization, and Strategy

Front Cover
West Publishing Company, 1994 - Total quality management - 288 pages
0 Reviews
This text provides an overview of the general concepts of quality and links those concepts to traditional theories in organizational behavior, organization theory and design, and strategy.

From inside the book

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Planning and Improvement
67
Quality in CustomerSupplier
103
DesigningOrganizations for Quality
127
Copyright

5 other sections not shown

Other editions - View all

Common terms and phrases

Bibliographic information