Connections: New Ways of Working in the Networked Organization

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MIT Press, 1991 - Business & Economics - 212 pages
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Computer networking is changing the way people work and the way organizationsfunction. Connections is an accessible guide to the promise and the pitfalls of this latest phase ofthe computer revolution.Lee Sproull is Professor of Management at Boston University. Sara Kiesler isProfessor of Social and Decision Sciences at Carnegie Mellon University.

 

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Contents

A TwoLevel Perspective on Technology
1
Beyond Efficiency
19
Do You Know Who Youre Talking To?
37
Electronic Group Dynamics
57
Increasing Personal Connections
79
Control and Influence
103
Designing Information Procedures
125
New Ways of Organizing
143
Making Connections
159
A Lesson in Electronic Mail
177
Notes
185
Index
205
Copyright

Common terms and phrases

activities allow answer attention become behavior benefits better chapter commitment communication technology computer network computer-based communication connections coordination costs create customers decision described discussion distribution document effects efficiency electronic communication electronic groups electronic mail employees example exchange experience face face-to-face feel forums give group members ideas important increase individual influence instance interaction interest kinds less located means meetings messages offer operations organizational organizations participation performance peripheral person physical policies position possible potential problems procedures questions received reduce relationship reply reports requests responses routine sent share shows situation social structures talk task teams telephone tion topics workers

References to this book

About the author (1991)

Sara Kiesler is Professor of Human Computer Interaction at Carnegie Mellon University. She has been elected into the CHI Academy by The Association for Computing Machinery's Special Interest Group on Computer-Human Interaction (ACM SIGCHI) in recognition of her outstanding leadership and service in the field of computer-human interaction.

Bibliographic information

QR code for Connections
TitleConnections: New Ways of Working in the Networked Organization
Mit Press
AuthorsLee Sproull, Sara Kiesler, Sara B. Kiesler
Editionillustrated, reprint, revised
PublisherMIT Press, 1991
ISBN0262691582, 9780262691581
Length212 pages
Subjects ›  › 

Business & Economics / Management
Computers / Management Information Systems
Computers / Networking / General
  
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