Writing Effective E-mail: Improving Your Electronic Communication

Front Cover
Crisp Learning, 2003 - Business & Economics - 116 pages
1 Review
E-mail is more prevalent today than ever before. Its instantaneous nature makes it a convenient, time-saving tool for businesses. However, it is also more important than ever to take the time to write messages that are secure as well as clear and error-free. The revised edition of Writing Effective E-Mail includes an added emphasis on how to avoid workplace disasters such as lost sales, customer-service nightmaresand in the worst cases, lawsuits and financial lossestriggered by careless or poorly written e-mail. This book will also guide you in writing a comprehensive and effective e-mail policy for your organization.

What people are saying - Write a review

User Review - Flag as inappropriate

I think this is one of the most useful books written on E-mail. It is also very reader friendly and easy to understand. It is very good to start off young learners to realize how important correct emailing is.

References to this book

About the author (2003)

Nancy Flynn is an editor and former columnist at getcrafty.com. She also designs her own line of handbags. She lives in San Francisco, California, with her husband and two daughters. Nancy's favorite pair of jeans are dark wash, low-rise, and boot cut.

Flynn is a Fellow in art history at the University of Sussex and a writer and journalist in London.

Bibliographic information