Papers from the ... Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Volume 7

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Department of Marketing [jointly with the Division of Research], School of Business, Indiana University, 1983
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Contents

RESEARCH IN CONSUMER SATISFACTION AND CONSUMER DISSATISFACTION
1
Consumer Satisfaction as a Function of Search Experience Individual Differences
17
An Investigation of the Relationships among Education Income Adequacy Consumer Alienation
26
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