The Eight Essential Steps to Conflict Resolution: Preserving Relationships at Work, at Home, and in the Community
The classic work on resolving conflict. The Eight Essential Steps to Conflict Resolutionhas helped countless people over the past two decades. Whatever the nature of your dispute, this book can guide you to an enduring resolution. World- renowned mediator Dudley Weeks presents a tested method for resolving stubborn differences of opinion that can be damaging to professional and personal lives. These eight essential skills will lead to settled conflicts and improved relationships.
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A New View of Conflict
Five Popular But Ineffective Approaches
The Ingredients of Conflict
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