IT Client Support, Volume 1 Text for students of Certificate IV in IT- Client Suport (ICA40199) . Covers the competencies ICAITSO24B, ICAITSO25B, ICAITSO31B, ICAITUO18B, ICAITUO19B and ICAITSO28B. Discusses how an organisation can adapt to technological change and explains how to provide customised packages for clients, carry out basic system administration, design macros and templates and use standard diagnostic tests. Includes a disc, activities and an index. Hamilton teaches programming and operating systems in the TAFE Division of Swinburne University of Technology. Olekalns lectures in IT at the Torrens Valley Institute of TAFE, Rogers teaches at TAFE Colleges in NSW, Sutton is a freelance consultant in database programming and Wilson is a freelance consultant. |
