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THE SHAPE OF POLICE VIOLENCE
THE SHAPE OF PRISON VIOLENCE
CONFLICT MANAGEMENT IN PRISONS
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accepted administrators agencies assaults authority become behavior called citizens classified clients committed concern conduct correctional creates crime criminal justice custodial dangerous decisions delinquent departments develop effective efforts encounters example experience face fact fear feel force functions goals going grievance guards holds human impact incidents increased individual inmates institution involved issue less mates means meet mental norms noted occur offenders officers ombudsman organization organizational panel participation patient Patuxent peers percent persons play police police officers positive possible potential pressures prevent prison problems procedures protect psychiatrists questions reactions reduce relate release resist respect responses result reward riots risk role rules seen settings situations social staff stress subcultural suggests suspect talk tell tend tion treat treatment units victims violence York