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Books Books 21 - 30 of about 46 related to The ultimate CRM handbook: strategies and concepts for building enduring ....   

The Definitive Guide to Order Fulfillment and Customer Service: Principles ...

Stanley E. Fawcett, Council of Supply Chain Management Professionals, Amydee M. Fawcett - Business & Economics - 2013 - 214 pages
Fulfillment and customer service are where business reputations and relationships are instantly won and lost. The Definitive Guide to Order Fulfillment and Customer Service is ...
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Marketing 2.0: Strategies for Closer Customer Relationships

Gerald Corbae, Jacob B. Jensen, Dirk Schneider - Business & Economics - 2013 - 154 pages
The dynamic changes in the market and the competitive environment demand a reorientation of marketing strategies. Developing and cultivating direct customer relationships and ...
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Marketing Revolution: The Radical New Approach to Transforming the Business ...

Paul R. Gamble, Alan Tapp, Anthony Marsella, Merlin Stone - Business & Economics - 2007 - 308 pages
How is the marketing process managed in companies across the world? And how can it be improved? Marketing Revolution answers these questions and more, by drawing on ...
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Competing on Analytics: The New Science of Winning

Thomas H. Davenport, Jeanne G. Harris - Business & Economics - 2013 - 218 pages
You have more information at hand about your business environment than ever before. But are you using it to “out-think” your rivals? If not, you may be missing out on a potent ...
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Diagnosing Greatness: Ten Traits of the Best Supply Chains

Charles C. Poirier, Francis J. Quinn, Morgan Swink - Business & Economics - 2009 - 296 pages
This distinguished team of authors, articulate the top ten traits of greatness that distinguish supply chain leaders from the followers and lagers. Each chapter covers a trait ...
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Introduction to Supply Chain Management Technologies, Second Edition

David Frederick Ross - Business & Economics - 2016 - 424 pages
It is almost impossible to conceive of the concept and practical application of supply chain management (SCM) without linking it to the enabling power of today’s information ...
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Integrated Distribution Management: Competing on Customer Service, Time, and ...

Christopher Gopal - Business & Economics - 1993 - 244 pages
Explains how to integrate all the resources in the supply chain of a manufacturing company, in order to become more sensitive and responsive to customer needs. With a ...
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