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Books Books 1 - 10 of about 45 related to Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and ....   

The Complete Book of Perfect Phrases for High-Performing Sales Professionals

Robert Bacal, William Brooks - Business & Economics - 2009 - 736 pages
The Right Phrase for Every Sales Situation A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you’re cold-calling a ...
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Perfect Phrases for Performance Reviews

Douglas Max, Robert Bacal - Business & Economics - 2002 - 250 pages
Hands-on help for quicklyand persuasivelywriting company-mandated performance appraisals Writing performance appraisals is one of the most difficult and time-consuming tasks ...
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The Complete Idiot's Guide to Dealing with Difficult Employees

Robert Bacal - Business & Economics - 2000 - 344 pages
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can ...
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The Complete Idiot's Guide to Consulting

Robert Bacal - Business & Economics - 2002 - 332 pages
Provides advice on starting a consulting business covering such topics as ethics, data gathering, multiple-income stream strategy, professionalism, marketing, and fee structures.
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Perfect Phrases for Setting Performance Goals

Douglas Max, Robert Bacal - Business & Economics - 2004 - 175 pages
Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe ...
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How to Manage Performance: 24 Lessons for Improving Performance

Robert Bacal - Business & Economics - 2003 - 64 pages
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas ...
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