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Books Books 1 - 10 of about 45 related to Customer Service and Distribution Strategy.   

The strategy of distribution management

Martin Christopher - Business & Economics - 1985 - 182 pages
This book examines the managerial issues surrounding the creation and implementation of distribution strategies in the broader context of logistics management. Author Martin ...
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Relationship Marketing: Bringing Quality, Customer Service and Marketing ...

Martin Christopher - Business & Economics - 1993 - 204 pages
The strategic emphasis in Relationship Marketing is as much on keeping customers as it is on getting them in the first place. The aim is to provide unique value in chosen ...
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Logistics and Supply Chain Management ePub eBook

Martin Christopher - Business & Economics - 2013 - 288 pages
Effective development and management of a supply chain network is an invaluable source of sustainable advantage in today’s turbulent global marketplace, where demand is ...
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Supply Chain Management: In Theory and Practice

Birgit Dam Jespersen, Tage Skjott-Larsen - Business & Economics - 2005 - 170 pages
The book presents a comprehensive picture of state of the art within Supply Chain Management. It has a strategic focus and advocates a contingency approach to supply chain ...
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Managing the Global Supply Chain

Tage Skjott-Larsen - Business & Economics - 2007 - 459 pages
The world today faces global competition. The supply chain is a vital part of the globalization process. Presenting a global view of the scope and complexity of supply chain ...
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