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Books Books 21 - 30 of about 48 related to The Value Profit Chain: Treat Employees Like Customers and Customers Like.   

Reorganize for Resilience: Putting Customers at the Center of Your Business

Ranjay Gulati - Business & Economics - 2013 - 288 pages
A Proven Path to Growth That Rallies the Firm Around Customer Objectives Most companies say they're "customer-focused"--yet consistently fail to deliver solutions to the ...
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Harvard Business Review on Increasing Customer Loyalty

Harvard Business Review - Business & Economics - 2013 - 240 pages
How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have ...
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