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Books Books 1 - 10 of about 45 related to Administration of the Small Public Library.   

Marketing/planning Library and Information Services

Darlene E. Weingand - Business & Economics - 1999 - 187 pages
Gives a broad overview of the entire marketing and planning system and shows how marketing relates to essential library service functions in the information age. Tells how to ...
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Future-driven Library Marketing

Darlene E. Weingand - Business & Economics - 1998 - 189 pages
This text offers a practical programme to position and market the library as the choice information provider to all of its customers. Author of Customer Service Excellence: A ...
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Connections--literacy and Cultural Heritage: Lessons from Iceland

Darlene E. Weingand - Language Arts & Disciplines - 1992 - 213 pages
Traditional literacy, usually defined as the ability to read print materials, is but one component in a connected series. In an effort to facilitate the concept of connections ...
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Women and Library Management: Theories, Skills, and Values

Darlene E. Weingand - Language Arts & Disciplines - 1982 - 124 pages
Welcoming address: women and library management; Women and library management: the challenge; Factors contributing to a continued status differentiation between male and female ...
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Customer Service Excellence: A Concise Guide for Librarians

Darlene E. Weingand - Language Arts & Disciplines - 1997 - 136 pages
Provides superb application of sound customer service principles to libraries especially public libraries.
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Managing Today's Public Library: Blueprint for Change

Darlene E. Weingand - Language Arts & Disciplines - 1994 - 185 pages
Marketing concepts, such as product mix, line, and item, are brought into the context of public libraries. Focus is always on the library client as the author covers subjects ...
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