E-business applications such as supply chain management & customer relations management improve transaction efficiency & scope, & function as effective marketing tools, but it ...

Create That Change! Tools for Change Management is a reference guide to more than 30 tools, checklists and guidelines to help the reader create and manage effective change.

Empowerment guru Stewart Levine's seven-step model integrates two skills essential for success -- collaboration and conflict resolution -- and emphasizes the importance of a ...

Getting people to work together effectively is the single most powerful way to strengthen any organization. This book uses an imaginative and delightful fable to outline the ...