John Eller - Education - 2004 - 201 pages
Presents step-by-step instructions to the facilitation process, covering such topics as managing difficult participants and delegating in a respectful manner.
Rob Yeung - Business & Economics - 2002 - 144 pages
A noted business psychologist shows how to facilitate excellent workshops and focus groups using various techniques, tips, and motivators.
R. Glenn Ray - Business & Economics - 1999 - 173 pages
For undergraduate courses in Organizational Leadership, Organizational Communication, and Organizational Behavior at the junior/senior level. Providing future organizational ...