The Illusion of Management Control: A Systems Theoretical Approach to Managerial Technologies

Front Cover
Niels Thygesen
Palgrave Macmillan, Jan 15, 2012 - Business & Economics - 247 pages
This book shows how a system theoretical concept of technology helps us to understand the paradoxes of control. It describes a phenomenon which shows regularity that is unexpected against the background of received knowledge within management studies. It presents a series of cases which touch upon a range of technologies within the public sector.
 

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Contents

An introduction to understanding technology as illusions
1
Managing the employee
33
Managing the citizen
85
Managing the organization
131
Managing the market
183
Author Index
237
Subject Index
240
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About the author (2012)

NIELS THYGE THYGESEN Associate Professor at Department of Management, Politics and Philosophy, Copenhagen Business School, Denmark. He is working with systems theory and communications theory in relation to researching public management, management/steering technologies, time and trust.He has published a numerous articles about technologies.

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