Managing Library Volunteers: A Practical Toolkit

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American Library Association, Feb 18, 2002 - Language Arts & Disciplines - 168 pages

Volunteers play a vital role in successful libraries across the county, and as staffing budgets shrink and change, it is more important now than ever to create and sustain a volunteer program that works to your, advantage. This hands-on guide to recruiting, training, managing, and recognizing library volunteers is packed with ideas that will help you to both start from scratch or reenergize the system you already have. It is a must-have for any size or type of budget-savvy, proactive library. Organized around the time line of the volunteer recruitment process, this practical toolkit covers the gamut of issues from assessing needs to creating policy, whether at a large system or a single branch, public, special, or academic library.
Using tested management guidelines, you will learn how to: - Find and recruit top-notch people - Match the volunteers you have with the help you need - Keep these valuable human assets stimulated and satisfied - Adapt proven management guidelines for any library situation Armed with more than 40 forms and real-life examples that you can use and customize, you will have everything you need to increase your services, generate publicity, and build a bridge between your library and the community it serves, all the while developing a superlative volunteer program. Sign up today!

 

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Managing library volunteers: a practical toolkit

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This book supplements the scanty and not-so-recent literature on managing volunteers in libraries, notably Bonnie McCune and Charleszine "Terry" Nelson's Recruiting and Managing Volunteers in ... Read full review

Contents

VOLUNTEER LIBRARY PROGRAM
1
Volunteer Program Mission Statement
3
Volunteer Program Benefits and Purposes
5
Volunteer Administration
9
Rights and Duties of Volunteers
16
Volunteers and Library Friends
19
Legal and Risk Management Issues
23
Volunteer Program Communication
31
TRAINING AND DEVELOPMENT
90
Customer Confidentiality
95
Volunteer Skill Training
97
Safety Training
101
Performance Evaluation
105
Job Design
109
Job Descriptions
112
AWARDS AND RECOGNITION
124

Volunteer Program Evaluation
35
VOLUNTEER RECRUITMENT
42
Volunteer Needs Assessment
44
Requisitioning Volunteers
47
Selling the Volunteer Program
50
Recruitment of Volunteers
52
Recruitment Approaches
57
Volunteer Application Form
61
Interviewing and Selection
70
Reference Requests
76
Volunteer Contracts and Releases
78
Time Forms
84
Recognition Programs
128
Awards Gifts and Perks
131
VOLUNTEER RULES AND DISCIPLINE
134
Volunteer Corrective Action
138
Devolunteering
141
Exit Interviews and References
145
VOLUNTEER RECORD KEEPING
152
Volunteer Administration Records
155
BIBLIOGRAPHY
161
INDEX
165
Copyright

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