How to Lead a Values-Based Professional Services Firm: 3 Keys to Unlock Purpose and Profit

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John Wiley & Sons, Jan 29, 2020 - Business & Economics - 240 pages
We live in a values-driven world.

As times change, businesses must evolve. The way that leaders have run companies for generations is no longer relevant.Today -- Purpose wins over products. Values win over features. Stories win over pitches.Everyone everywhere craves fulfillment. You must share the reason why you exist and infuse it into everything you do, in order to thrive.

Many leaders see the shift in the market and make an effort to adapt. Companies quickly learn that one-off workshops and off-sites are not enough. Purpose is more than a press release. Your vision and mission statements should live in practice as well as print, and permeate through every aspect of your organization. You must close the gap between the messages you declare and the experiences you deliver.

How to Lead a Values-Based Professional Services Firm shares the vital experience and valuable insights that leaders require to evolve their organizations and navigate the values-driven world we live in.

1⁄2 Live your purpose to stay alive and build a faithful following of clients and team members.
1⁄2 Employ your authentic values as your guide through the modern market and drive profitability.
1⁄2 Share meaningful stories that emotionally connect with todays clientele to transform them into tomorrows brand ambassadors.

3 keys to unlock purpose and profit will enable you to turn the obstacles of the shifting market into your greatest opportunities, soar above your competitors, and grow your revenue beyond your highest projections.
 

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Contents

Create Your Three Keys
15
ValuesBased Culture
31
Leadership
49
Hire Leaders
63
The Purposefully Structured Business
91
Marketing
109
Clients Matter
129
Mergers and Acquisitions
149
Measure Your Purpose
165
Use the Three Keys
185
Acknowledgments
199
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About the author (2020)

DON SCALES has more than three decades of experience leading professional services firms and has driven exceptional growth by aligning people around core values. He currently serves as Global CEO for Investis Digital, a groundbreaking digital communications firm. Prior to Investis Digital, Don was CEO of iCrossing, a performance marketing company that Don sold to Hearst Corporation for $325 million. Don holds an MBA from the Harvard Business School.

FRAN BIDERMAN-GROSS is the CEO and Founder of Advantages, an Inc. 500 global digital branding and marketing agency. A graduate of MIT's Entrepreneurial Master's Program and Goldman Sachs 10,000 Small Businesses program, Fran is a master at helping others translate their vision and values into a consistent and authentic brand experience. Fran is the developer of the Three Keys Workshop and an in-demand speaker and consultant who has empowered countless leaders to form the emotional connections that drive revenue growth.

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