Applications of Systems Thinking and Soft Operations Research in Managing Complexity: From Problem Framing to Problem Solving

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Anthony J. Masys
Springer, Sep 14, 2015 - Science - 322 pages

This book captures current trends and developments in the field of systems thinking and soft operations research which can be applied to solve today's problems of dynamic complexity and interdependency. Such ‘wicked problems’ and messes are seemingly intractable problems characterized as value-laden, ambiguous, and unstable, that resist being tamed by classical problem solving. Actions and interventions associated with this complex problem space can have highly unpredictable and unintended consequences. Examples of such complex problems include health care reform, global climate change, transnational serious and organized crime, terrorism, homeland security, human security, disaster management, and humanitarian aid. Moving towards the development of solutions to these complex problem spaces depends on the lens we use to examine them and how we frame the problem. It will be shown that systems thinking and soft operations research has had great success in contributing to the management of complexity.

 

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Contents

1 Introduction
1
Part IOrganizational Theme
10
2 Using Systems Modelling to Examine Law Enforcement Collaboration in the Response to Serious Crime
11
3 Managing Complexity in Organizations Through a Systemic Network of Projects
35
Bigger Picture Thinking and Application for Business and Organizations
71
Part IIDisaster Management Theme
88
A Reflexive Approach Towards Resilience Governance
91
6 Postdisaster ReconstructionWhat Does It Mean to Rebuild with Resilience?
107
8 Unproblemising the Technical Complexity of Shelter in Post Disaster Reconstruction
143
Part IIISystems Approaches Theme
172
9 Supporting Intelligence Analysis Through Visual Thinking
175
10 The Benefits of a SystemsThinking Approach to Accident Investigation
203
11 Systems Theory as a Foundation for Discovery of Pathologies for Complex System Problem Formulation
227
An Experiment with an Agent Based Model
268
13 System Failure? Why Humanitarian Assistance Cant Meet Its Objectives Without Systems Thinkingand Why It Finds It so Hard to Use It
291
14 Using First Nations Systems Thinking to Operationalize Sustainable Development
307

Towards Predictability and Suppression of Extreme AllHazards Events Through Modeling and Simulation
131

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