Making Better Decisions Using IBM WebSphere Operational Decision ManagementDecision management is emerging as an important capability for delivering agile business solutions. Decision management is not a solution in its own right, but must be integrated into the solutions or business processes that it supports. In this IBM® RedpapersTM publication, we describe the recommended best practices and integration concepts that use the business events, business rules, and other capabilities of IBM WebSphere® Operational Decision Management V7.5 (WebSphere ODM) to provide better decision making in those solutions and business processes. |
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action objects allows artifacts BPM process business object field Business Object Model business process Business Process Manager business rules business users call center Cindy Davis client Data Mapping database Decision Center decision service decision warehouse define deployed deployment baseline driver Eligibility decision Event Designer event Figure event message event object event payload event processing event project Event Rule Groups event run example IBM Redbooks identification and response identify implemented information model Information Name input integration invoked Java JavaScript JMSEventClient JNDI KPIs manual approval mapping Operational Decision Management parameters pattern Pricing decision Process Designer promotion Quote Application quote Event quote history quote request QuoteEvent QuoteID Remove the verbalization Retrieve rule project rules and events ruleset shown in Figure Simulation Situation identification Situation Synthetic Event String touchpoint systems trigger Underwriting Approval Process Validation values vehicle web service WebSphere Decision WebSphere ODM WODM Insurance scenario WSDL