Making Better Decisions Using IBM WebSphere Operational Decision ManagementDecision management is emerging as an important capability for delivering agile business solutions. Decision management is not a solution in its own right, but must be integrated into the solutions or business processes that it supports. In this IBM® RedpapersTM publication, we describe the recommended best practices and integration concepts that use the business events, business rules, and other capabilities of IBM WebSphere® Operational Decision Management V7.5 (WebSphere ODM) to provide better decision making in those solutions and business processes. |
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action objects allows artifacts business object field Business Object Model business policy business process Business process design Business Process Manager business rules business users call center connector correlated create database Decision Center decision lifecycle decision points decision service decision warehouse defined definition deployed deployment baseline described in Chapter driver Eligibility decision Event Designer event message event object event payload event processing event project event run example IBM Redbooks identification and response implemented information models initial integration International Business Machines invoked JavaScript JMSEventClient JNDI KPIs manual approval mapping Operational Decision Management phase Pricing decision Process Designer promotion quote request rule authoring rule project RuleApp rules and events service lifecycle shown in Figure simulations Situation identification touchpoint systems undertaken Underwriting Approval Process updated Validation values variables vehicle Vehicle Identification verbalization web service WebSphere ODM widget WODM Insurance scenario WODM Insurance solution WSDL