Accelerating process improvement using agile techniques
Describes a method for accelerating process improvement that helps set the goals and directions of organizations. This book offers several real-world scenarios describing situations prevalent throughout IT organizations regardless of the primary business in which a company may be engaged.
xvii, 365 pages : illustrations ; 25 cm
9780849337963, 0849337968
1131552167
Introduction. Accelerating process improvement methodology (APIM) introduction. Implementing APIM. Accelerating process improvement methodology toolkit.